Customer Feedback


FeeFo Feedback

Date Score Customer Comment
Service:++

Excellent service from start to finish everything explained to me about the loan I was taking out with them


On 03-Nov-2016 the supplier responded:
Thank you for taking the time and sharing your experience with us at Opal Loans. All our employees go through ongoing training and development to ensure that you always receive assistance from skilled and knowledgeable individuals and they will make every effort to assist you through your application process.

Service:++

Everyone was very helpful and I was able to do most on line


On 03-Nov-2016 the supplier responded:
Thank you for taking the time and providing us with your review of our service at Opal Loans. We want our customers to be confident that they are dealing with a company that is customer focused and our friendly consultants will make every effort to assist you through your application journey. We aim to keep our application process quick and hassle free. 

Service:++

Having one (English speaking) person dealing With full process was a breath of fresh air. Tom Bennett was excellent at keeping both myself and my guarantor completely up to date every step of the way.

Service:++

Very helpful, sirted same dsy. Thanks

Service:+

Good but over do it with the phone calls


On 30-Aug-2016 the supplier responded:
Thank you for taking the time and providing us with your feedback of the service you have received from Opal Loans. we like to follow up with our customers to see how you are progressing with your application or if you need any assistance. We would like to assure you that we have removed your details from further contact however please feel free to contact us at Opal Loans in the future should you require any assistance or have any queries. We would like to thank you for giving us the opportunity to assist you.

Service:++

Very helpful and easy process

Service:++

Quick knowledgeable efficient

Service:++

No hassle very professional sevice


On 18-May-2016 the supplier responded:
Hi Gary, thank you for taking the time and providing us with your review of our service at Opal Loans. We try to provide our customers with the best possible customer journey and aim to complete the application as quickly and hassle free as possible. We are pleased that we were able to assist you and we thank you for giving us the opportunity to do so.

Service:++

Competent, quick, helpful

Service:++

Excellent service and fast approval


On 01-Apr-2016 the supplier responded:
Hi Luisa, thank you for taking the time and providing us with your feedback of the service you have received from Opal Loans. We aim to complete the application as quickly and hassle free as possible and we are pleased that we were able to assist you in this way.


Unsecured Loans

  • Opal Loans is a loan broker and not a lender, we have a panel of lenders that may be able to help you.
  • Loans from 6.4% to Maximum APR 299%
  • Loan amounts from £500 up to £25, 000
  • Loan Repayment period from 1 year to 5 years.

Secured Loans

  • Opal Loans is a loan broker and not a lender, we have a panel of lenders that may be able to help you.
  • Loans from 6.4% to Maximum APR 299%
  • Loan amounts from £2,000 up to £250, 000
  • Loan Repayment period from 1 year to 10 years.